Can I return a product from the United Kingdom or Switzerland?Updated 7 months ago

Following customs protocols, please note that returns require a special procedure for the United Kingdom and Switzerland.

Returns from Switzerland or the United Kingdom are at the customer's expense and must be made by your own means. We recommend that you use a shipping service that offers tracking to ensure that the return is made safely.

Please note that we cannot be held responsible for any loss or damage to the package during return transport. We encourage you to pack returned items carefully.

For the UK, we invite you to return your parcel to the following address:

Baobab Collection
65 Marylebone High St
London W1U 5JE
United Kingdom

The parcel will be received by the Baobab Collection store in London and we will proceed with the refund according to your online payment method. However, an exchange is possible in store under certain conditions.

For Switzerland, please return your parcel to the following address:

Baobab Collection
5, Avenue Eiffel
1300 Wavre
Belgium