Scented Candles

Discover everything you need to know about scented candles with our comprehensive FAQ page. From choosing the perfect fragrance to candle care tips, explore answers to your burning questions here!

How long do Baobab Collection candles burn?

The table below shows the approximate burning times according to candle size:. MAX08 : 40hMAX10 : 33hMAX16 : 80hMAX24 : 200hMAX35 : 300h. The above burning times are indicative and may vary from one model to another. The burning time indicated implie

How to care for and burn your Baobab Collection candle?

For the best burning experience, please read the following instructions carefully:. Burning. The quality of our scented candles requires a specific burning ritual. For each burn, it's important to wait until the entire surface has liquefied before ex

How are Baobab Collection candles and diffusers made?

Baobab Collection scented candles and home fragrances combine exceptional craftsmanship with the highest quality raw materials. Craftsmanship. Each Baobab Collection scented candle is handcrafted with the utmost care. The vases are mouth-blown or han

Are Baobab Collection candles refillable?

Because they are handmade, Baobab Collection candles cannot be refilled. As each glass is mouth-blown, it is unique. Their size and shape are not standard and vary from one glass to another. It is therefore not possible to develop refills to fit ever

My candle doesn't burn evenly, what can I do?

Your candle may be placed on a slightly inclined surface. In this case, turn the candle gently. Or your candle may be placed in a draught. In this case, turn the candle or move it carefully to a less exposed spot. It's important that the surface of y

The flames on my candle are very small and the wicks seem to be drowning. What can I do about this?

There may be many reasons for this:. If the candle was not purchased on our official website, please contact the store or merchant where the candle was purchased.

My candle is emitting a lot of black smoke. What can I do about it?

There may be several reasons:. The wicks are too long. We recommend cutting them back to 0.6 cm, even during burning if necessary. The candle has been burning too long. Once the wax surface is completely liquid, we recommend extinguishing it within t

My candle doesn't smell much when I first burn it. What can I do?

Over time, the fragrance contained in the top layer of a candle evaporates, so it's normal for it to give off less fragrance when first burned. As a general rule, the more liquid wax there is, the more fragrance will be present, as it escapes more ea

My candle has a manufacturing defect or a major problem that prevents it from being used. What should I do?

If your purchase was made on our website eu.baobabcollection.com and is still covered by the 2-year legal warranty, you can contact our customer service department to examine the problem and, if necessary, replace the product. Please note that Baobab